Privacy Policy

OISHIIPLANET.IT COLLECTS SOME PERSONAL DATA OF ITS USERS.

This Privacy Policy came into effect on the date of the last update, August 9, 2020.

This document may be printed using the print command in the settings of any browser. 

Data Controller: Cai Yucong

How we collect your data

• when you provide them to us (e.g., by contacting us, placing an order on our website, subscribing to our email newsletter, responding to a quiz, or creating an account);
• from your use of our website, using cookies and similar technologies;
• occasionally, from third parties.

Types of data collected: email address, first and last name, shipping address, billing address, telephone number, date of birth, payment data, password, IP address, Internet browser and the device used, the date and time of your visits and how you use our website and access its content, and, if you place an order, your purchase and payment history.

Methods of processing the collected data. The Data Controller adopts appropriate security measures to prevent unauthorized access to, disclosure, modification, or destruction of the Personal Data. Processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the stated purposes. In addition to the Data Controller, in some cases, other parties involved in the organization of this Website may have access to the Data (administrative, sales, marketing, and legal staff, and system administrators), as well as external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, and communication agencies) appointed, where necessary, as Data Processors by the Data Controller. An up-to-date list of the Data Processors may always be requested from the Data Controller.

Data retention period. The Data are processed and stored only for the time necessary for the purposes for which they were collected, or as required by law or by order of an authority.

Legal basis for processing. The Data Controller processes the User’s Personal Data when one of the following conditions applies:

• the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects ("opts out") of such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;
• the processing is necessary for the performance of a contract with the User and/or for the performance of pre-contractual measures;
• the processing is necessary for compliance with a legal obligation to which the Controller is subject;
• the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
• the processing is necessary for the purposes of the legitimate interest pursued by the Controller or by third parties.

You may always ask the Controller to clarify the specific legal basis for each processing activity and, in particular, to specify whether the processing is based on law, provided for by a contract, or necessary to enter into a contract.

Location. The Data are processed at the Controller's operating offices and at any other location where the parties involved in the processing are located. For further information, contact the Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. For further information about the location of processing, the User may refer to the section concerning details on the processing of Personal Data. The Controller may transfer this information to countries outside the European Union and Switzerland, such as the United States. To the extent that the Controller transfers information outside the European Union or Switzerland, such transfer is governed by an agreement incorporating the standard contractual clauses in accordance with Article 46 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("General Data Protection Regulation"). 

Disclosure of your information to third parties: only to the extent necessary to operate our business, to our service providers, and to fulfill any contract we enter into with you, and where required by law or to enforce our legal rights. We do not sell personal information and will not sell personal information except as described in this Privacy Policy.

Your rights under the GDPR regarding your information

• access your information and receive information about its use
• have your information corrected and/or completed
• have your information deleted
• restrict the use of your information
• receive your information in a portable format
• object to the use of your information
• withdraw consent to the use of your information
• file a complaint with a supervisory authority
• Sensitive personal information: we do not collect sensitive personal information about you.

Data Controller

Company name: Cai Yucong
Registered office: Via Cusago 29 - 20153 Milan, Italy
VAT number: 11315300969

Data Controller's email address: info@oishiiplanet.it

Types of Data collected

Information collected automatically when you visit our Website: IP address, Internet browser and the device used, the date and time of your visits, and how you use our website and access its content, whether you place an order, and your purchase and payment history

Information provided when you create an account or make a purchase: email address, first and last name, shipping address, billing address, telephone number, payment details, date of birth, password.

Information provided when you contact us through our Customer Service: email address, first and last name, telephone number. 

Personal Data may be freely provided by the User or collected automatically while using this Website.
Unless otherwise specified, all Data requested by this Website are mandatory. If the User refuses to provide them, it may be impossible for this Website to provide the Service. Where this Website indicates certain Data as optional, Users are free to refrain from providing such Data, without this having any consequence on the availability or operation of the Service.
Users who have doubts about which Data are mandatory are encouraged to contact the Data Controller.
The possible use of Cookies—or other tracking tools—by this Website or by the operators of third-party services used by this Website, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Website and guarantees that they have the right to communicate or disseminate it, releasing the Data Controller from any liability toward third parties.

Purposes of processing the collected Data

The User’s Data are collected to enable the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its own rights and interests (or those of Users or third parties), and identify any malicious or fraudulent activities. The Data Controller may also provide the User’s collected Data to other companies, which may process the information on behalf of the Data Controller, including companies that assist with:

• The completion or delivery of your order;
• Data storage and protection;
• Payment processing;
• Marketing activities, analytics, and fraud detection; or
• customer support service.

The Data Controller may share the User’s Data as required or permitted by law, for example, if it believes that such disclosure is necessary to cooperate with any investigations into possible unlawful activities, enforce the terms and conditions of use, or protect our or others’ rights or property.

Finally, the Data Controller may provide the User’s Data to one or more third parties in the event of a merger, acquisition, or corporate reorganization.

Facebook permissions requested by this Website

This Website may request certain Facebook permissions that allow it to perform actions with the User’s Facebook account and collect information, including Personal Data, from it. This service allows this Website to connect to the User’s account on the Facebook social network, provided by Facebook Inc.
For more information about the permissions below, please refer to the Facebook permissions documentation and the Facebook privacy policy.
Basic information. The basic information of the User registered on Facebook, which normally includes the following Data: ID, name, image, gender, and language and location, and in some cases Facebook “Friends.” If the User has made additional Data publicly available, it will also be available.

Access to private data. Allows access to the private data of the User and friends. 

Details on the processing of Personal Data

Personal Data are collected for the following purposes and using the following services:

Services for statistics and data analysis

The services contained in this section enable the Data Controller to monitor and analyze traffic data and track User behavior.

Google Analytics (Google Ireland Limited)
Personal Data processed: Cookies; Usage Data.

Processing location: Ireland – Privacy Policy – Opt Out. Privacy Shield participant.

Platform and hosting services

These services are intended to host and operate key components of this Website, making it possible to provide this Website through a single platform. These platforms provide the Data Controller with a wide range of tools, such as analytics tools, tools for managing user registration, comment and database management, e-commerce, payment processing, etc. The use of these tools entails the collection and processing of Personal Data.
Some of these services operate through servers located in different geographic locations, making it difficult to determine the exact place where Personal Data is stored.

Shopify (Shopify Inc.)
Shopify is a platform provided by Shopify Inc. that enables the Data Controller to develop, operate, and host an e-commerce website.
Personal Data processed: various types of Data as specified in the service's privacy policy.
Data processing location: Canada – Privacy Policy. Entity participating in the Privacy Shield.

Payment management

Unless otherwise specified, this Website processes all payments by credit card, bank transfer, or other means through external payment service providers. In general, and unless otherwise indicated, Users are asked to provide payment details and personal information directly to such payment service providers.
This Website is not involved in collecting or processing such information; instead, it will only receive a notification from the payment service provider in question that payment has been made.

Amazon Payments (Amazon) Amazon Payments is a payment service provided by Amazon.com, Inc. that allows the User to make online payments using their Amazon credentials.
Personal Data processed: various types of Data as specified in the service's privacy policy.
Data processing location: See Amazon's privacy policy – Privacy Policy.

Apple Pay (Apple Inc.) Apple Pay is a payment service provided by Apple Inc. that allows the User to make payments using their mobile phone.
Personal Data processed: various types of Data as specified in the service's privacy policy.
Data processing location: United States – Privacy Policy.

Google Pay (Google Ireland Limited). Google Pay is a payment service provided by Google Ireland Limited that allows the User to make online payments using their Google credentials.
Personal Data processed: various types of Data as specified in the service's privacy policy.
Data processing location: Ireland – Privacy Policy. Entity participating in the Privacy Shield.

PayPal (Paypal). PayPal is a payment service provided by PayPal Inc. that allows the User to make online payments.
Personal Data processed: various types of Data as specified in the service's privacy policy.
Data processing location: See PayPal's privacy policy – Privacy Policy.

Shopify Payments (Shopify Inc.)After placing an order on our Website, you will need to pay for the products or services ordered. To process your payment, we use a third-party payment processor (Shopify Payments). Your payment will be processed by Shopify Payments.

Personal Data processed: Shopify Payments collects, uses, and processes your information, including payment information, in accordance with its privacy policies. You can access its privacy policy through the following link: Shopify Payments: https://pay.shopify.com/tos-privacy-policy
Data processing location: Canada – Privacy Policy. Entity participating in the Privacy Shield.

Mailing list or newsletter

By subscribing to the mailing list or newsletter, the User's email address is automatically added to a contact list to which email messages containing information, including commercial and promotional information, relating to this Website may be sent. The User's email address may also be added to this list as a result of registering on this Website or after making a purchase.

Personal Data processed: shipping address; last name; first name; email.

Access to accounts on third-party services

These types of services allow this Website to retrieve Data from your accounts on third-party services and perform actions with them.
These services are not activated automatically, but require the User's express authorization.

Access to the Facebook account (Facebook, Inc.) This service allows this Website to connect to the User's account on the Facebook social network, provided by Facebook, Inc.
Permissions requested: Access to private data.

Processing location: United States – Privacy Policy. Entity participating in the Privacy Shield.

Cookie Policy

This Website uses technologies that enable it to achieve the purposes described below. These technologies allow the Owner to collect and store information (for example, through the use of Cookies) or to use resources (for example, by running a script) on the User's device when the User interacts with this Website.

For simplicity, these technologies are briefly defined below as “Tracking Tools”, unless there is reason to distinguish between them.
For example, although Cookies may be used in both web and mobile browsers, it would be inappropriate to refer to Cookies in the context of mobile applications, since these are Tracking Tools that require the presence of a browser. For this reason, in this document the term Cookie is used only to specifically indicate that particular type of Tracking Tool.

Some of the purposes for which Tracking Tools are used may also require the User's consent. If consent is given, it may be freely withdrawn at any time by following the instructions contained in this document.

This Website uses only Tracking Tools managed directly by the Owner (commonly referred to as “first-party” Tracking Tools).
The duration and expiration of First-Party Cookies and other similar Tracking Tools may vary depending on the settings configured by the Owner. Some of them expire at the end of the User's browsing session.

Types of cookies used by this Website

Strictly necessary cookies
These cookies are strictly necessary to provide the requested services and are essential for browsing the website and using its features, such as the shopping cart and purchasing products.

Statistics cookies
These cookies collect anonymous information about the pages visited and information about website visitors, such as which pages are visited most frequently and which errors are displayed. They do not collect information that identifies a visitor and are used only to improve the functioning of the website.

Functional cookies
These cookies allow the website to remember the choices made (such as name, language, or region) and provide optimized and personalized features, including access to products you have created or orders you have placed. These cookies are also used to remember preferences regarding text size, fonts, and other customizable features. 

Advertising cookies
These cookies are used to display promotional campaigns that may be of interest. They are also used to limit the number of times a campaign is displayed and to measure its effectiveness. These cookies are usually provided by third parties.

Third-party cookies
When using this Website, you may be shown content provided by a company other than ours. In addition, if you share the content of this Site Web with friends via social networks, such as Facebook or Twitter, you may receive cookies from those social networks. This Site Web does not have access to or control over the cookies used by these companies or third-party websites.

How to manage preferences or withdraw consent

There are various ways to manage preferences related to Tracking Tools and to give or withdraw consent, where necessary:

Users can manage preferences related to Tracking Tools directly through their device settings—for example, they can prevent the use or storage of Tracking Tools.

In addition, whenever the use of Tracking Tools depends on consent, the User may give or withdraw that consent by setting their preferences in the cookie policy or updating those preferences through the tracking settings widget, if available.

It is also possible to remove previously saved Tracking Tools using the appropriate functions of the browser or device.

Other Tracking Tools stored in the browser's local storage can be removed by clearing the browsing history.

Identify settings related to Tracking Tools

Users can, for example, find information on how to manage Cookies in some of the most popular browsers at the following addresses:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Internet Explorer
• Microsoft Edge
• Brave
• Opera.

Users may also manage certain Tracking Tools for mobile applications by disabling them through the relevant device settings, such as mobile advertising settings or general tracking settings (Users can consult their device settings to identify the relevant option).

Advertising industry initiatives for managing consent

Without prejudice to the foregoing, Users are informed of the possibility of using the information available on YourOnlineChoices (EU), Network Advertising Initiative (USA), and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan), or other similar services. These services allow you to manage tracking preferences for most advertising tools. The Data Controller therefore recommends that Users use these resources in addition to the information provided in this document.

The Digital Advertising Alliance also provides an application called AppChoices that helps Users control behavioral advertising on mobile applications.

Data Protection

The Data Controller implements appropriate technical and organizational measures, such as storing information on secure servers; encrypting data transfers to or from our servers using Secure Sockets Layer (SSL) technology; encrypting payments made on or through our Website using Secure Sockets Layer (SSL) technology; and granting access to your information only where necessary and only to trusted individuals who have been trained and informed about the proper handling of personal information. Once you have opened an account on this Website, you will be able to choose a password to help protect its information. You must choose a strong password and keep it safe. You may change your password by clicking here and receiving an email to reset your password.

User Rights

Users may exercise certain rights with respect to the Data processed by the Controller. In particular, the User has the right to:

• withdraw consent at any time.The User may withdraw their previously given consent to the processing of their Personal Data.
• object to the processing of their Data.The User may object to the processing of their Data when it takes place on a legal basis other than consent. Further details on the right to object are provided in the section below.
• access their Data.The User has the right to obtain information about the Data processed by the Controller, certain aspects of the processing, and a copy of the Data being processed.
• verify and request rectification.The User may verify the accuracy of their Data and request that it be updated or corrected.
• obtain restriction of processing.Where certain conditions apply, the User may request restriction of the processing of their Data. In such a case, the Controller will not process the Data for any purpose other than its storage.
• obtain the erasure or removal of their Personal Data.Where certain conditions apply, the User may request that the Controller erase their Data.
• receive their Data or have it transferred to another controller.The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another controller. This provision applies when the Data is processed by automated means and the processing is based on the User’s consent, on a contract to which the User is a party, or on contractual measures connected to it.
• lodge a complaint.The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of official authority vested in the Controller, or to pursue the Controller’s legitimate interest, Users have the right to object to the processing on grounds relating to their particular situation. Users are informed that, where their Data is processed for direct marketing purposes, they may object to the processing without providing any reason.

How to exercise your rights

To exercise their rights, Users may send a request to info@oishiiplanet.it. Requests are submitted free of charge and will be processed by the Data Controller as soon as possible, and in any event within one month.

Further information on data processing

Defense in legal proceedings. The User’s Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages leading to their possible initiation to defend against abuses in the use of this Website or the related Services by the User. The User acknowledges that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific notices. At the User’s request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual notices concerning specific Services or the collection and processing of Personal Data.

System logs and maintenance. For operational and maintenance purposes, this Website and any third-party services it uses may collect system logs, i.e. files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy. Further information regarding the processing of Personal Data may be requested from the Data Controller at any time using the contact details.

Response to “Do Not Track” requests. This Website does not support “Do Not Track” requests. To find out whether any third-party services used support them, Users are invited to consult the respective privacy policies.

Changes to this privacy policy. The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, where possible, on this Website and, where technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Users are therefore asked to consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the changes affect processing activities whose legal basis is consent, the Data Controller will obtain the User’s consent again, if necessary.