Shipping

The shipping cost is fixed at € 6.90 for orders to Italy, with the exception of Sicily, Calabria and Sardinia. Free shipping starting from € 89.

The shipping cost is fixed at € 8.90 for orders to Calabria, Sicily, Sardinia. Free Shipping starting from € 109.

Fixed Express Shipping at € 11.90 for all orders.

For more info on shipping, click here

Standard shipping, for all orders placed before 12:00

1-4 working days for Northern and Central Italy

2-6 working days for Calabria, Sicily, Sardinia and the Minor Islands

Express Shipping (DHL), for all orders placed before 14:30 (temporarily suspended)

1 working day for Northern and Central Italy, 1-2 working days for Southern Italy. Not available for certain remote locations determined by DHL

Orders are processed within 1 working day. You will then receive an email with the tracking and the courier with which we shipped your order.

Customer care

The following payment methods are accepted:

Credit card (except American Express)

Bank Transfer - we ask you to send us the bank transfer receipt to speed up the 'order fulfillment

Paypal

Amazon Pay

Satispay

Apple Pay

Google Pay

No, but we can issue the invoice by sending the data via email to info@oishiiplanet.it

Most discount codes have requirements which are listed along with the coupon submission. If you are sure that you have met the necessary requirements (minimum order, by deadline etc ...) and the code still does not work, send us an email and we will check the problem immediately!

Many of the Chinese products have their manufacturing date stamped on the packaging. Refer to the label in Italian to see the storage times and therefore the expiry date.

Many Japanese products indicate the expiry date in yy / mm / dd

We are open at the following times for collection in the warehouse:

Monday - Thursday from 10:00 to 16:00 all day

Friday from 10:00 to 15:00 hours continued

If you wish to come at another time, please write to us in advance so to arrange the times.

Omaggio

Ricevi uno snack in omaggio su ogni ordine superiore a 50€