Frequently Asked Questions (FAQ) about the Notice of Non-Affiliated Sites
1. What is the official website of Oishii Planet?
Our only official website is oishiiplanet.it. We invite you to make purchases exclusively on this site to ensure the security of your transactions.
2. I made a purchase on oishiiplanet.shop. What should I do?
If you made a purchase on oishiiplanet.shop or another non-affiliated site, we recommend you immediately contact PayPal or your bank to dispute the transaction and request a refund. You can also report the fraudulent site to PayPal or your credit card provider.
3. How can I recognize a fraudulent website?
A fraudulent website can often look similar to the official one, but there are some warning signs:
- The URL does not match our official website oishiiplanet.it.
- Prices too low compared to normal ones.
- Little or no reliable contact information.
- Spelling or grammar errors on the site.
4. What is Oishii Planet doing to resolve this situation?
We are actively working to report the unauthorized site to the competent authorities and hosting services to have it removed. Additionally, we have launched an awareness campaign to inform our customers and protect them from possible fraud.
5. How can I protect myself in the future?
To protect yourself in the future:
- Always refer to our official website oishiiplanet.it for any purchase.
- Beware of sites with similar names but different from the official URL.
- If in doubt, contact us directly through the official channels listed on our website.
6. How can I contact Oishii Planet?
If you have questions or need assistance, you can contact us through:
- Email: info@oishiiplanet.it
- Phone: 329 5616395
- Contact form: Click here or copy this URL https://www.oishiiplanet.it/pages/contattaci
Thank you for your attention and understanding.
We are deeply sorry for any inconvenience caused by this situation and appreciate your trust in Oishii Planet. The safety and satisfaction of our customers are our priority.